Equicare v4.5 Training Webinar

We are proud to introduce significant improvements to EQUICARE CS and Active Patient Portal in release v4.5, and we’d like to share those improvements in a training webinar. In this session we’ll demonstrate features including major improvements to the Education Library, the addition of new features like Compliance Worklists, and updates to the treatment summary.

The upgrade is available to all Equicare customers in late May so please register for a training webinar to learn more.  These identical sessions are geared towards existing Equicare users, but will also be helpful to new or prospective users, so please register now to learn more! Read more

Equicare Health introduces oncology education module at HIMSS 2016 conference

Vancouver, CANADA – February 29, 2016 – Equicare Health Inc., the leading supplier of comprehensive oncology care coordination solutions, will introduce an education module featuring content from industry leaders OncoLink, at their booth at HIMSS 2016 conference. Equicare partnered with Oncolink, the world’s largest online cancer information provider, in 2014 to develop oncology education products and services, and is pleased to introduce this fully integrated education module at HIMSS.

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Is Meaningful Use over?

Andy Slavitt, acting administrator of the Centers for Medicare & Medicaid Services, made some bold remarks at the annual J.P. Morgan Healthcare Conference, most notably stating that “The meaningful use program as it has existed will now be effectively over and replaced with something better.”   He went on to describe that “something better” would take the form of MACRA (Medicare Access and CHIP Reauthorization Act), a combination of merit based incentive programs and alternative payment models, which will be rolled out in coming years.

This statement was met with approval from many healthcare providers, who have been vocal in their criticism of Meaningful Use (MU). However, others were merely left confused by what seemed to be the sudden death of a program into which many had invested so much time and money.

In the wake of this confusion, he and ONC Director, Karen DeSalvo released a follow up statement on the CMS blog:

“The approach to meaningful use under MACRA won’t happen overnight. Our goal in communicating our principles now is to give everyone time to plan for what’s next and to continue to give us input. We encourage you to look for the MACRA regulations this year; in the meantime, our existing regulations – including meaningful use Stage 3 – are still in effect.”

What initially sounded like the sudden death of Meaningful Use, now sounds a gradual transition to MACRA. And healthcare providers breathing a sigh of relief at avoiding MU stage 3 may want to hold off on that relaxation; according to this timeline, published by the American Academy of Family Physicians in December 2015,  MU stage 3 will continue until 2018.

A timeline for physician payment related to MACRA.

If Meaningful Use is not over until at least 2018, meeting Stage 3 is a reality we need to face.

As CMS reveals their plans for MACRA, we hope to learn more about what that means for healthcare providers and the technology required.  Whatever the regulatory future looks like, we will continue to develop tools that meet the new standards.  We have supported Meaningful Use from the beginning, we’ll support MU stage 3 until it’s truly over, and be ready for MACRA when it comes into action.

Delivering healthcare in the face of complicated, and forever changing regulations is surely difficult (take heart, it’s difficult for vendors too!) but our aim is always to deliver tools that take a complicated process and make it easier to manage operationally.   We certainly don’t have all the answers in the MU and MACRA space but we spend a lot of time delving into how these regulations affect healthcare providers so please contact us with your questions.

To learn more about MU and how the modified rule changes affect ARIA users, please join a Webinar hosted by Malcolm Wright, VP of Product Management on February 4th at noon PST.

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Meet Rebecca Lane, Workflow and Applications Specialist

o daily operations , and we got to know her a little better here:

What was your first job?
My first “grown up” job was as a Gunner’s Mate in the U.S. Navy. I was stationed on board the USS Rushmore LSD-47 in San Diego, CA. 

What are you most proud of in your career so far?
I’m very proud that for as long as I can remember I haven’t woken up in the morning or gone to bed at night not loving the work that I do.

What are you most looking forward to working on at Equicare?
I’m VERY much looking forward to working with a new product and assisting clients with being successful in its use. I’m also excited to be joining a company that is innovative and puts so much effort into ensuring client needs are being met. 

What does workflow analysis mean to you?
My definition of Workflow Analysis is analyzing current and future state workflows for all processes surrounding the use of an electronic medical record system and associated supporting modules. The intent of all this is gaining efficiencies in clinical operations, improved task management and internal compliance, and closing gaps in essential communications.

What do you see as the major benefit of establishing a good workflow?
There are many advantages to establishing solid and practical workflows. But, at the top of my list is the ability to eliminate confusion when it comes to performance of tasks.

How do you approach training in a fast-paced industry like healthcare?
I’m flexible in the delivery approach of training services with the understanding that each site is unique. That, along with staying up to date on industry expectations and current/future challenges that clinical sites face, is important in ensuring that training will be delivered successfully and will be valuable to the staff.  

You need to go on holiday tomorrow- where would you go?
Marrakech, Morocco!!  I love the food and Turkish Baths and the coffee!!   

What would you eat for your last meal on earth?
Everything.  Dipped in Chocolate.

We agree with her feelings about both chocolate and the importance of a good workflow so we’re looking forward to Rebecca’s contribution to your success.  To discuss workflow and applications training, contact Rebecca at rebecca.lane@equicarehealth.com

Choosing a care plan template

With the release of ASTRO’s new survivorship care plan template in late November, we’ve seen a renewed focus on the care plan, and the logistical problems of delivering one.  What should a care plan look like and how do you choose a template?

The evidence for the need for care plans is strong. As ASTRO states in their press release, the American Cancer Society (ACS) predicts a 37% increase in the number of cancer patients surviving five years or longer over the next decade, and as the numbers of survivors grows, so does the need for structured follow up care.  Accrediting bodies like the ACS Commissions on Cancer (CoC) have included survivorship in their new requirements but providers report that delivering a survivorship care plan is the most difficult of the CoC’s new standards to meet (Association of Community Cancer Centers, 2015 membership survey).

The need for clarity on care plan content and format has resulted in a variety of care plan templates.  The ASTRO care plan, designed for Radiation Oncologists, joins templates from organizations including ASCO, LiveStrong, Journey Forward and others.  Each template varies slightly, but most include the following common elements:

  • Contact information for the patient’s care team
  • Patient diagnosis
  • Treatment summary including radiation therapy, chemotherapy, surgery, and enrollment in clinical trials.
  • Information on the side and late effects of treatment
  • Psychosocial distress screening
  • Follow-up plan

Most of these templates, including ASTRO’s latest addition, pack all that information into a short 2 -3 page format.  We know that many providers value the concise nature of these templates and others want to include much more.

So how much information should we include in a care plan?  How many years do we look ahead for follow-up?  How many years of treatment history are necessary?  Do we include educational articles and community resources within the care plan?

With a variety of templates from industry leaders, the answers to these questions aren’t clear.  Will a long care plan overwhelm some patients?   Or does a shorter plan run the risk of missing valuable information?  Depending on the patient, both may be true.

The right level of detail depends on the age, education level, diagnosis and treatment of the specific patient.  A one-size-fits-all care plan probably doesn’t exist but if we focus on where we can add the most value for patients, we’ll probably find the right balance.

As a vendor of survivorship software, we’re hardly neutral on this subject, but we are certainly passionate about doing the right thing for patients.  Equicare’s care plans can be as sparse as this 2-pager with just a treatment summary and follow up plan.  Or as detailed as this comprehensive one, which also includes detailed educational articles and info about questionnaires to complete.  Our goal is to deliver a care plan that not only ticks the requirements box of your accrediting body (which we certainly do!) but to make it easy for you to deliver a care plan that adds value to your patients, their families and your physicians.

pdf 2 Page Care Plan
pdf Comprehensive Care Plan

Which template do you use?  And why do you love or hate it?  We’d love to talk templates, so get in touch and let us know.

Customer referral program: Help us spread the good news

Calling all Equicare users!  Are you happy with your experience?  Do you know another organization that could benefit from care coordination?

Introducing the Equicare Customer Referral Program

HandshakeIf you’re a friend of Equicare, why not spread the good news?  Nothing instills confidence in a prospective customer like a recommendation from a current user, so if you’re happy with Equicare, we’d like to enlist your help. Provide us with a referral to a health care provider interested in Equicare, and to show our appreciation, we’ll provide both of your organizations with a credit worth up to $3000 if they purchase EQUICARE CS.

How does the referral program work?

Complete this form to send us a referral, or just contact your sales manager with the details.  To qualify, the organization you refer can’t be an existing Equicare customer.  If the organization you referred to us purchases EQUICARE CS we will provide both of your organizations with a credit worth up to $3000 following the purchase.  This credit can be used towards Equicare  training, support,and services, registration at an educational event, or other avenues that suit your needs.  Rewards will be given to the referring and purchasing organizations, not to the individuals involved in the referral program.

Customer referral

Equicare Health’s care coordination software, EQUICARE CS, earns ONC-HIT Certification from Drummond Group

Vancouver, CANADA — October 18 2015 — Equicare Health Inc., is pleased to announce that their industry leading care coordination software, EQUICARE CS™ has achieved Office of the National Coordinator for Health Information Technology (ONC-HIT) 2014 Edition Modular Certification via Drummond Group, an Authorized Certification Body (ACB) that has been empowered to test software for compliance with the requirements of the federal government’s program. This stamp of approval designates that the software offers the functionality that enables eligible providers and hospitals to meet Stage 1 and Stage 2 Meaningful Use (MU) requirements, qualifying these organizations to receive payments under the ongoing EHR adoption program.

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