Implementing the Patient Centered Navigation Process

The Commission on Cancer Annual Conference is an excellent event that provides CoC-accredited programs with a better understand how to achieve compliance with the CoC Standards as well as best practices in meeting the standards.  The event format includes case studies from several accredited programs, including Equicare customer, Phelps County Regional Medical Center (PCRMC).   Carol Walter delivered an excellent presentation describing PCRMC’s journey towards not only accreditation, but to providing patient centered Navigation.

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Equicare v4.5 Training Webinar

We are proud to introduce significant improvements to EQUICARE CS and Active Patient Portal in release v4.5, and we’d like to share those improvements in a training webinar. In this session we’ll demonstrate features including major improvements to the Education Library, the addition of new features like Compliance Worklists, and updates to the treatment summary.

The upgrade is available to all Equicare customers in late May so please register for a training webinar to learn more.  These identical sessions are geared towards existing Equicare users, but will also be helpful to new or prospective users, so please register now to learn more! Read more

Oncology patient education demo video

Patient education is a crucial aspect of engaging patients along their cancer journey, but it can also be very time consuming and difficult to do well. As part of a project to improve this, we identified 4 major issues with the state of oncology education as we saw it:

  1. High cost. Whether the cost is in the resources required to create educational material, or the financial expense of purchasing educational material, it can add up quickly.
  2. Out of date or incomplete data. It’s hard to stay up to date when treatments change rapidly, especially when education is delivered in paper format.
  3. Lack of patient specificity.  A binder full of general oncology information may include everything the patient needs, but it’s not easy to wade through all that info to get to the relevant parts.
  4. Problems with delivery. Paper based education is still common, and when electronic education is used, it’s often hard to track.

Through a partnership with the oncology education leaders at OncoLink, we’re ready to unveil the next wave of oncology patient education. A library of over 500 articles, including over 200 drug fact sheets, is now part of ECS and these materials are kept up to date by the OncoLink experts. Materials are easily assigned based on the patient’s diagnosis and stage of care, and can be delivered online through he portal, or printed along with the care plan. In addition to this comprehensive library, it’s now possible to add custom material to provide patients with information on local cancer resources.

This feature is available in the next release of Equicare’s software in spring 2016. Contact us to learn more about oncology education, and take a look at the video below for a preview of how it works.

Meaningful Use: How to meet Patient Electronic Access Measures

Patient Electronic Access was one of the Meaningful use measures affected by the 2015 modified stage 2 rule changes.  Under the new rules the 2 compliance measures are as follows:

  1. At least 50% of patients must have timely online access to health information (for example, access to a patient portal)
  2. Patients need to view, download or transmit (VDT) their health summary
    • In 2015/16 at least 1 patient must VDT
    • In 2017, at least 5% of patients must VDT

Equicare’s products continue to support Meaningful Use Patient Electronic Access, and we’ll show you what this looks like in the demo video below.  We’ll summarize the patient and provider workflows, show you the MU dashboards, and also share a preview of the Meaningful Use targeted action list, a feature available in April 2015 for all Equicare customers.

Please contact us for more information about how Equicare supports Meaningful Use.

Meaningful Use: Patient Electronic Access

For more information about how Equicare interfaces with ARIA to meet Meaningful Use, please view this webinar, produced in partnership with Varian Medical Systems.

Meet Rebecca Lane, Workflow and Applications Specialist

o daily operations , and we got to know her a little better here:

What was your first job?
My first “grown up” job was as a Gunner’s Mate in the U.S. Navy. I was stationed on board the USS Rushmore LSD-47 in San Diego, CA. 

What are you most proud of in your career so far?
I’m very proud that for as long as I can remember I haven’t woken up in the morning or gone to bed at night not loving the work that I do.

What are you most looking forward to working on at Equicare?
I’m VERY much looking forward to working with a new product and assisting clients with being successful in its use. I’m also excited to be joining a company that is innovative and puts so much effort into ensuring client needs are being met. 

What does workflow analysis mean to you?
My definition of Workflow Analysis is analyzing current and future state workflows for all processes surrounding the use of an electronic medical record system and associated supporting modules. The intent of all this is gaining efficiencies in clinical operations, improved task management and internal compliance, and closing gaps in essential communications.

What do you see as the major benefit of establishing a good workflow?
There are many advantages to establishing solid and practical workflows. But, at the top of my list is the ability to eliminate confusion when it comes to performance of tasks.

How do you approach training in a fast-paced industry like healthcare?
I’m flexible in the delivery approach of training services with the understanding that each site is unique. That, along with staying up to date on industry expectations and current/future challenges that clinical sites face, is important in ensuring that training will be delivered successfully and will be valuable to the staff.  

You need to go on holiday tomorrow- where would you go?
Marrakech, Morocco!!  I love the food and Turkish Baths and the coffee!!   

What would you eat for your last meal on earth?
Everything.  Dipped in Chocolate.

We agree with her feelings about both chocolate and the importance of a good workflow so we’re looking forward to Rebecca’s contribution to your success.  To discuss workflow and applications training, contact Rebecca at rebecca.lane@equicarehealth.com

Happy holidays and best wishes for the New Year

happy-holidays

Thank you for making 2015 a banner year for Equicare! We have been thrilled to welcome so many new users to the Equicare family this year and we look forward to supporting you and your patients for years to come.

We will continue to be open for support throughout the holidays, with the exception of closures on Christmas day and New Years day.

Wishing you a happy and healthy holiday season,

Equicare Health

Customer referral program: Help us spread the good news

Calling all Equicare users!  Are you happy with your experience?  Do you know another organization that could benefit from care coordination?

Introducing the Equicare Customer Referral Program

HandshakeIf you’re a friend of Equicare, why not spread the good news?  Nothing instills confidence in a prospective customer like a recommendation from a current user, so if you’re happy with Equicare, we’d like to enlist your help. Provide us with a referral to a health care provider interested in Equicare, and to show our appreciation, we’ll provide both of your organizations with a credit worth up to $3000 if they purchase EQUICARE CS.

How does the referral program work?

Complete this form to send us a referral, or just contact your sales manager with the details.  To qualify, the organization you refer can’t be an existing Equicare customer.  If the organization you referred to us purchases EQUICARE CS we will provide both of your organizations with a credit worth up to $3000 following the purchase.  This credit can be used towards Equicare  training, support,and services, registration at an educational event, or other avenues that suit your needs.  Rewards will be given to the referring and purchasing organizations, not to the individuals involved in the referral program.

Customer referral

Demo Video: Multi-facility support in Equicare

One of the most exciting additions to EQUICARE CS (ECS) this year is support for organizations with multiple facilities.

ECS can now manage multiple facilities from a single system.  This has numerous advantages including:

  • Lower costs for growing organizations –  add facilities to existing platform and administer the system centrally
  • Improve operational flexibility – manage staff and patients spanning multiple facilities, and standardize processes across the organization
  • Provide clinical standardization -Standardize items like educational articles, questionnaires etc.
  • Centralize reporting – by facility, region or organization, segmenting and comparing activity between facilities

Learn more about how the multi-facility features in ECS can work for you in the demo video below or contact us for more information

We’re a proud partner in National Health IT Week!

This October, Equicare Health — in support of the advancement of health information technology (IT) to help improve healthcare — is a proud partner in National Health IT Week. National Health IT Week offers healthcare stakeholders an opportunity to unite under one banner, expressing the benefits that health IT brings to US healthcare. “One Voice, One Vision.”

Comprehensive health care reform is not possible without system-wide adoption of health IT, which improves the quality of healthcare delivery, increases patient safety, decreases medical errors, and strengthens the interaction between patients and healthcare providers.

With Meaningful Use now providing the way forward, eligible providers across the country increasingly understand the benefits for themselves and their patients, and are adopting Meaningful Use-compliant electronic health records (EHRs).

Initiated in 2006 by the Healthcare Information and Management Systems Society (HIMSS), National Health IT Week has emerged as a landmark occasion for using health IT as part of the overall solution to improve America’s healthcare as a bipartisan, federally-led, market-driven initiative.

The Week consists of events in Washington DC and across the country and includes National Health IT Week participants — vendors, provider organizations, payers, pharmaceutical/biotech companies, government agencies, industry/professional associations, research foundations, and consumer protection groups — all working together to elevate national attention to the advantages of advancing health IT.

Visit www.HealthITWeek.org for a full list of partners and updates on the Week’s activities. Working together with a growing coalition of stakeholders, Equicare is helping to transform healthcare for all.

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